Privacy Policy

With a background in data protection and emergency services, we take a strategic approach that spans the entire privacy process.

Last updated: January 2025

Our Privacy Commitment

This Privacy Policy describes how IE Immigration Emergency collects, uses, and shares your personal information when you use our mobile application and related services.

We are committed to protecting your privacy and ensuring transparency about our data practices. This policy explains your privacy rights and how the law protects you.

End-to-end privacy expertise:

Protection

  • • Privacy-first design
  • • Military-grade encryption
  • • Zero data sharing
  • • Secure infrastructure
  • • Access controls

Collection

  • • Minimal data collection
  • • Purpose limitation
  • • Consent management
  • • Data minimization
  • • Retention policies

Control

  • • User consent
  • • Location control
  • • Data portability
  • • Deletion rights
  • • Access requests

Compliance

  • • GDPR compliance
  • • CCPA compliance
  • • Store policies
  • • Regular audits
  • • Legal frameworks

Information We Collect

Personal Information

  • • Name, email address, phone number
  • • Emergency contact information
  • • Profile information and avatar
  • • Account preferences and settings

Location Data (Critical)

  • • Precise location (GPS coordinates) during emergencies
  • • Approximate location for service optimization
  • • Location history for emergency response
  • • Geofencing data for safety zones

⚠️ Location automatically shared with emergency contacts during SOS alerts

Device & Technical Information

  • • Device identifiers (Advertising ID, Android ID, IMEI)
  • • Device model, operating system, app version
  • • Network information (IP address, carrier)
  • • App usage analytics and crash reports

Communication & Media

  • • SMS and voice call logs for emergency alerts
  • • Audio/video data during emergency calls
  • • Push notification tokens
  • • Customer support communications

Financial Data

  • • Subscription status and purchase history
  • • Payment method information (via Apple/Google)
  • • Transaction IDs and receipts
  • • Billing address (if provided)

How We Use Your Data

Emergency Response: Location sharing, emergency contact notifications, SOS alerts

Account Management: Authentication, subscription management, user preferences

Communication: SMS/voice alerts, push notifications, customer support

Service Improvement: Analytics, crash reporting, feature optimization

Legal Compliance: Regulatory requirements, safety obligations

Third-Party Services

We integrate with trusted partners to deliver emergency services:

RevenueCat

Subscription management platform

  • • Purchase data validation
  • • Subscription status tracking
  • • Receipt verification

Mapbox

Location and mapping services

  • • Emergency location routing
  • • Map visualization
  • • Geofencing capabilities

Twilio

Communication infrastructure

  • • SMS emergency alerts
  • • Voice call routing
  • • Delivery confirmation

LiveKit

Real-time video communication

  • • Emergency video calls
  • • Audio communication
  • • Connection quality monitoring

Get in touch

support@i-emergency.com

+1 (207) 408-1397

24/7 emergency support available